Two-way communication tool between the waste collection service user and the provider that guarantees a constant flow of information and real-time access to individual information.
General informationabout the service
A functionality that can be used to share and update information about the waste collection service in real time, with the possibility of enabling personalised messages.
General information about the collection model and the fee calculation system
Personalisation of the annual collection calendar
Personalised information about complementary services (bulky, pruning, textiles, used oil, etc.)
Mass or by-sector warning system
Real-time user information
The service user can browse and query all the data related to their own profile.
Real-time participation with filtering option
Incident warnings assigned to the profile
Querying of associated materials and status
Querying and downloading of bills
Multiple profile option
Two-way communication
Communication channel between the service user and the operator for resolving user enquiries efficiently and managing requests.
Collection and services request
Reporting of incidents and status monitoring
Requests for permissions
Direct communication with the service
W·LINK
profesional app
Database maintenance and management
An essential tool for models that incorporate user identification in which, besides guaranteeing robustness at the time of registration, a user database maintenance system must be put in place to guarantee that data are reliably protected and updated throughout the process.
Registry of users and associated items for disposal
A functionality that can be used to share and update information about the waste collection service in real time, with the possibility of enabling personalised messages.
Registry of personal data and user contacts.
Association of the codes of waste disposal items with each profile.
Possibility of registering the delivery of codeless waste disposal items.
Change and modification management.
Data security
Verification systems in data management and modification processes to guarantee that information is collected and transmitted securely and to avoid duplicated users and/or codes.
Pre-set and personalised tag code patterns
Tag code verification field
QR, NFC or bar code-based tag code capture
Off-line data storage system
Data protection and confidentiality
System of data protection and confidentiality that guarantees both transparency in management consent processes and data storage security.
Personalisable legal notice for data transfer
Sending of data to users by email or text message
Signature recording-based consent system
W·TASK
professional app
task and service management and incident control and resolution
Tool for assigning tasks, services, and inputting and resolving incidents for the personnel tasked with monitoring and controlling the waste collection service, including a system for logging all the related actions.
Incident log
Functionality that makes it possible to capture and report incidents in full detail and automates processes to expedite data logging and to guarantee data accuracy.
Geolocation system
Automatic identification of disposal items and/or users by reading RFID tags
Personalisation of data collection fields
Photographic record
Allocation of tasks, services and incident resolution actions
This makes it possible to assign specific tasks with a system for prioritising and logging all the related actions.
Allocation of tasks and status querying
Personalisation and log of actions
Photographic record
Downloadable history with filtering option.
W·STATION
professional app
Household Waste Recycling Centre and Reuse Centre management
It facilitates management with a user-friendly incoming and outgoing waste record system that permits traceability of all products and materials.
Incoming and outgoing log
Functionality for the automated recording of incoming and outgoing waste at the different sites.
Incoming and outgoing waste and material control
By-user/client waste disposal control and management
Downloadable user data with filtering option.
Traceability
It allows you to control the location and status of all waste taken to the sites and activates a valorisation platform for waste reuse.
Traceability of waste at the sites
Control and management of reusable products – “second-hand market”.